At Pinetop Resort, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a reservation with us.
Data & Privacy
Privacy Policy
At Pinetop Resort, we value your privacy and are committed to protecting your personal information when you browse, contact, or book with us.
1. Information We Collect
When you book a stay, contact us, or use our website, we may collect the following information:
- Full name
- Phone number
- Email address
- Booking details (check-in, check-out, number of guests)
- Payment confirmation details (deposit information)
2. How We Use Your Information
Your information is used strictly for:
- Processing and confirming reservations
- Communicating booking updates via phone or WhatsApp
- Providing guest support and services
- Improving our website and customer experience
3. Data Protection
We implement appropriate security measures to protect your personal information. Your data is stored securely and accessed only by authorized management staff.
4. No Sale of Personal Data
Pinetop Resort does not sell, trade, or rent your personal information to third parties.
5. Third-Party Services
Our website may use third-party services such as payment processors or analytics tools. These services have their own privacy policies and handle data according to their respective standards.
6. Cookies
Our website may use cookies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings.
7. Your Consent
By using our website and booking services, you consent to the terms outlined in this Privacy Policy.
8. Updates to This Policy
Pinetop Resort reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact Pinetop Resort management directly through our official contact numbers or email listed on the website.